Singapore Ministry of Manpower

Yes, HireRight is approved by MOM to verify candidates’ disclosed education qualifications and identities for EP applications and renewals.

HireRight’s MOM Work Pass Verification service verifies the following in line with MOM’s requirements:

1. Applicable education qualifications disclosed by your candidates are authentic.
2. Those education qualifications have been awarded by an accredited or recognised institution.
3. The education qualifications attained are of an equivalent level to a UK bachelor’s degree or above.
4. Your candidate’s identity by validating their issued passport is authentic and personal information in the document matches with details on their provided education certificate.
5. If the education qualifications verified meet MOM’s qualification requirements for an EP.

The standard price for the MOM Work Pass Verification service is SGD110 or USD80 which includes delivery of the following in line with MOM’s requirements:

1. Verification of your candidate’s education qualifications.
2. Verification of your candidate’s identity.
3. Researcher review of the verification results to determine and confirm if they meet MOM’s EP eligibility requirements.
4. A background screening report detailing results of the verifications.
5. A HireRight Summary Page of Verification Proof if the qualifications verified meet MOM’s COMPASS qualification requirements for you to include in your EP application along with the background screening report.
   Please note:

• Additional administrative fees may be charged by institutions for verifying your candidate’s qualifications.
• The price will be quoted on the contract when you sign-up for our service. The quoted price excludes local taxes and any surcharges imposed by the institution. Any additional fees charged by the institution will be added to your invoice as a surcharge.
• HireRight does not levy any set-up or maintenance fees relating to our Work Pass Verification service.

Our MOM Work Pass Verification service is available globally, in all regions of the world and in over 200 countries and territories including Australia, China, Philippines, India, United Kingdom, United States, Mexico, Canada.

We verify your candidate’s education qualifications and identity efficiently and accurately at a competitive price of SGD110 or USD80, with a fast turnaround time (TAT) of between 5-15 working days depending on the country in which the candidate’s disclosed institution is located and the type of identity document provided by the candidate.

We aim to provide you with the results of the completed checks within a maximum of 15 days but in most cases, we complete the checks much sooner.

You simply request the package electronically from your HireRight account that is set up for you after the sign-up process is completed. You will then be asked to provide your candidate’s email address, first and last name and submit to initiate the checks.

What information do our candidates need to provide for the MOM Work Pass Verification for their education and identity verification check?

Your candidates will be asked to electronically provide information, copies of requested documents and their consent to the checks being performed.

Information and electronic copies documents to be provided as follows:

- Personal Information

• Full name
• Date of birth
• Address
• Residency status in Singapore (NRIC/FIN)

- Identity documentation

• Copy of passport
• Proof of acceptable name change document (if the name on the education certificate does not match the name on the passport)

- Highest Education Information

• Institution name
• Institution country/region
• Dates of attendance (start/end date)
• Title of qualifications attained
• Major of the study (faculty)
• Awarded date
• Mode of study.
• Copies of their qualification certificates.
• Copies of qualification transcripts (if required).

When you order the MOM Work Pass Verification service to verify your candidate’s education and identity to support an EP application:

1. We request information and electronic copies of required documentation from your candidate for us to conduct the checks.
2. Your candidate provides these via HireRight’s mobile-optimised Applicant Center with 24 languages to choose from to complete their part of the process.
3. Once we receive the required information and documentation, we attempt to:

• validate your candidate's identity using the provided copy of passport and education certificate. If the name does not match with the documents provided, an acceptable proof of name change document will be collected.
• contact your candidate’s disclosed institutions to verify their disclosed education qualifications. If we cannot identify an education institution disclosed by your candidate, we will report that it was not possible to verify that your candidate’s education qualifications are authentic or that the awarding institution is accredited or recognised.
• check and confirm non-UK based education qualifications are of an equivalent level or above the UK standard.
• review findings and confirm if the candidate's education qualification meets or does not align with MOM's requirements.

1. After we complete the checks, we provide you with a background screening report via your HireRight account confirming if we have been able to verify your candidate’s education qualifications and identity in line with MOM’s requirements. This will include any discrepancies identified, if applicable, between education history provided by your candidate and that obtained from the source and discrepancies relating to the verification of your candidate’s identity.
2. If the qualifications we’ve verified meet MOM’s qualification requirements we will also provide you with a HireRight Summary Page of Verification Proofin a format prescribed by MOM that you will need to include in your EP application along with the background screening report. The summary page will be downloadable from your HireRight account.

For questions regarding registration, credentialing, or account setup for education verification check requests, please email to CustomerServiceAPAC@hireright.com.

Please visit https://www.hireright.com/customer-service for the full list of customer service numbers by country.

​

Signing up for our service is easy. You simply complete our online registration form which takes less than 10 minutes to complete.

Start your registration process now by clicking the “Get Started” icon.

Depending on your geographical location, you can send an email to:

For APAC:billing-apac@hireright.com​

For India:billing-india@hireright.com​