Frequently Asked Questions

• Education Report
• Employee Credit Report
• Employment Report
• Federal Criminal
• MVR Report
• National Sex Offender Search
• Professional Licenses Report
• Professional Reference Check
• Professional Reference Check Report questions
• Prohibited Parties - includes OFAC
• SSN Trace
• SSN Validation
• Statewide Criminal Search - per state
• Widescreen Plus National Criminal Search

Cumberland Pediatric Foundation does not require a specific package. It is up to the individual practice to determine what package is appropriate for their organization.

Basic Health Care Package - $49.95

• Social Security Number Trace
• Criminal Felony & Misdemeanor - Unlimited Counties
• Widescreen National Criminal Search
• Adult Abuse Registry Check (Limited Availability by State)
• Health Care Sanctions Check-Federal plus All States (FACIS level3)
• National Sex Offender Search

Extensive Health Care Package - $83.65

• Social Security Number Trace
• Criminal Felony & Misdemeanor - Unlimited Counties
• Widescreen Plus National Criminal Search
• Adult Abuse Registry Check (Limited Availability by State)
• Health Care Sanctions Check-Federal plus All States (FACIS level3)
• National Sex Offender Search
• Professional Licenses Report-per license
• 7 Year Employment History-Up to 3 previous employers
• Education Report-highest degree

*Fees levied by Federal, State, County and other governmental agencies for searches may apply.

There are situations where the price indicated may incur additional charges:

Surcharges

What are they?

Some states charge fees to perform motor vehicle record checks and some courthouses to conduct county felony and misdemeanor criminal searches. These fees are implied to cover their own internal expenses and are therefore outside of HireRight's control. HireRight does not mark up any of these fees; they are passed directly to you.

About 1/3 of all counties have surcharges and the counties within each state vary (i.e. some will charge, some will not) however, almost every state imposes some sort of fee for a motor vehicle record check.

How much do they charge?

Fees can range from as little as $1 up to $65 (in the state of New York for example). If there is a surcharge, the average cost is about $5 per order.

Yes - HireRight has many training option available to you. When you register your account, you will be sent a HireRight user guide. This is also available from the left menu Training section of your HireRight account. You have access to online training, live weekly sessions and documentation all from this Training section of your account. Please also make note of the customer service number they are staffed 24 hours a day, 5 days a week and are extremely knowledgeable and helpful.

HireRight Customer Service:
(866) 521-6995
customerservice@hireright.com
Live chat from your HireRight account page

To remain compliant, an Employer has 3 primary responsibilities under the FCRA

1. Obtain an authorization and consent from the applicant before requesting the background check.

1. Offer a copy of the report to the applicant if the applicant resides in CA, MN, or OK.

1. If you are not hiring the applicant based on derogatory information in their background check and you are going to take "Adverse Action" (meaning you are not going to hire the person because of it), you are required to send a series of notifications/letters called Pre-Adverse/Adverse Letters.

To ensure 100% compliance and a clear understanding of the FCRA, the full FCRA document and requirements can be found on the FTC website at: http://www.ftc.gov/os/statutes/031224fcra.pdf.