Frequently Asked Questions

Federal Statute DPPA requires your company to indicate its purpose for ordering MVRs. Insurance customers should choose "All my company’s orders will be for insurance screening purposes."

Based on the type of insurance you typically write, select the appropriate options for your default setting. At the time of order, you will have the option to choose from the other options.

• Default to Commercial
• Default to Personal
• Default to Life

Your account will be set up to order the MVR Standard and MVR Express products for insurance purposes. The MVR Standard report provides direct access to all 50 states plus the District of Columbia – results are available within 3 to 24 hours. The MVR Express report provides real-time, immediate response reporting for driving records from 47 states plus the District of Columbia.

For insurance companies that would like to utilize HireRight for additional background checks or drug and health screening services for employment purposes on their prospective or current employees, we would be happy to set up a special account for this purpose.

Once you have completed all the required paperwork, you will receive two emails from us. The first one includes account and compliance information. However, you will not be able to start ordering until we have finished the credentialing process. In the meantime, please continue to access the old system to place your orders.

After we have completed your account setup, you will receive an Account Activation Notice that includes login and training information.

Now you can you can begin ordering MVRs on the new system!

All reports ordered in the USIS Member Site will be moved to your new HireRight DAC Insurance Member Site account as a part of the setup process.

Yes, HireRight has many training options available – online training, live weekly training sessions, and instructional documents. These can be easily accessed from your HireRight account on the left-hand navigation menu "Training".

For a sneak peek at the new system and how to order Insurance MVRs, check out our short video – http://go.hireright.com/OrderingMVR
For the quick start guide on how to order insurance MVRs – click here
For instructions on how to download and print batches – click here