Welcome to HCL America Inc.’s Background Screening Program, provided by HireRight

Credentialing enables HireRight to confirm that its subscribers are valid legal entities and that they will comply with the Fair Credit Reporting Act (“FCRA”) and other applicable laws. For example, we need to verify that your business does not share office space with another entity, that reasonable security controls are in place, and that there is proper business signage. This helps HireRight verify the presence of an ongoing business with a permissible purpose for obtaining consumer background report information and adequate security to protect said information.

All new customers undergo credentialing. TrendSource, our third party contractor will contact you to schedule the onsite inspection. Please allow several business days for TrendSource to complete the onsite inspection report prior to sending it to HireRight for a final review. Once the credentialing process is complete, you will be able to view your reports in HireRight. If you are already have an account with HireRight you may not be subjected to the onsite inspection again; HireRight will review your existing account to verify.

To remain compliant, an Employer has 3 primary responsibilities under the FCRA:

Obtain an authorization and consent from the applicant before requesting the background check. This will be done through HireRight’s online form if you use the Invite Applicant option to email your applicant the form to complete.
Offer a copy of the report to the applicant if the applicant resides in CA, MN, or OK. As part of your contract, HireRight will fulfill this.
If you are not hiring the applicant based on derogatory information in their background check and you are going to take "Adverse Action" (meaning you are not going to hire the person because of it), you are required to send a series of notifications/letters called Pre-Adverse/Adverse Letters.

To ensure 100% compliance and a clear understanding of the FCRA, the full FCRA document and requirements can be found on the FTC website at: http://www.ftc.gov/os/statutes/031224fcra.pdf

Customer Service

customerservice@hireright.com​

(888) 417-5042

You can immediately register your account by clicking on the Get Started link.

It takes approximately 5 – 7 business days to complete the account set up process. During this time you will be contacted by HireRight if additional information is required. Please respond as quickly as possible with the requested information so HireRight can complete the process as quickly as possible.