Frequently Asked Questions

Stevens Worldwide Van Lines does require a criminal background check on labor and full time employees.

Certified Labor Package - $31.50 USD

• Criminal Felony & Misdemeanor - unlimited
• National Sex Offender Registry - 1
• SSN Trace - 1
• Widescreen Plus National Criminal Search - 1

There are situations where the price indicated may incur additional charges.

Surcharges

What are they?

Some courthouses charge fees to conduct county felony and misdemeanor criminal searches. These fees are implied to cover their own internal expenses and are therefore outside of HireRight's control. HireRight does not mark up any of these fees; they are passed directly to you.

Do all states and courthouses charge fees?

About 1/3 of all counties have surcharges and the counties within each state vary (i.e. some will charge, some will not).

How much do they charge?

Fees can range from as little as $1 up to $65 (in the state of New York for example). If there is a surcharge, the average cost is about $5 per order.

Yes - HireRight has many training option available to you. When you register your account, you will be sent a HireRight user guide. This is also available from the left menu "Training" section of your HireRight account. You have access to online training, live weekly sessions and documentation all from this "Training" section of your account. Please also make note of the customer service number – they are staffed 24 hours a day, 5 days a week and are extremely knowledgeable and helpful.

HireRight Customer Service:
866.521.6995
customerservice@hireright.com
Live chat from your HireRight account page

To remain compliant, an Employer has 3 primary responsibilities under the FCRA:

1. Obtain an authorization and consent from the applicant before requesting the background check.
2. Offer a copy of the report to the applicant if the applicant resides in CA, MN, or OK.
3. If you are not hiring the applicant based on derogatory information in their background check and you are going to take "Adverse Action" (meaning you are not going to hire the person because of it), you are required to send a series of notifications/letters called Pre-Adverse/Adverse Letters.

To ensure 100% compliance and a clear understanding of the FCRA, the full FCRA document and requirements can be found on the FTC website at: http://www.ftc.gov/os/statutes/031224fcra.pdf.