Sunrun Service Providers

Welcome to the Sunrun Service Providers Background Screening Program, provided by HireRight

Sunrun has named HireRight as the provider for pre-employment background screening.

In order to adhere to Sunrun’s background check policy, all service providers must complete and pass a HireRight background check applicable to their role.

Getting Started is as Easy as 1-2-3

Click to begin to take advantage of this opportunity, click "Get Started" below.
Fill out the online forms completely and accurately.
Get Started! Receive your account information and get started ordering background screens.

Screening Packages

Sunrun Background Check For in-office, non safety-sensitive roles

Unlimited - Criminal Felony & Misdemeanor
Unlimited - Federal Criminal
1 x National Sex Offender Registry
1 x Prohibited Parties
1 x SSN Trace
1 x SSN Validation
1 x Self Adjudication Standard
Unlimited - Statewide Criminal Search
1 x Widescreen Plus National Criminal Search

Get Started

Sunrun Background + Instant 5p Drug (eCOC) For non-driving, customer facing or safety-sensitive roles

Unlimited - Criminal Felony & Misdemeanor
1 x Drug Testing
Unlimited - Federal Criminal
1 x National Sex Offender Registry
1 x Prohibited Parties
1 x SSN Trace
1 x SSN Validation
1 x Self Adjudication Standard
Unlimited - Statewide Criminal Search
1 x Widescreen Plus National Criminal Search

Get Started

Sunrun Background w/ MVR + Instant 5p Drug (eCOC) For all roles that require driving

Unlimited - Criminal Felony & Misdemeanor
1 x Drug Testing
Unlimited - Federal Criminal
1 x MVR
1 x National Sex Offender Registry
1 x Prohibited Parties
1 x SSN Trace
1 x SSN Validation
1 x Self Adjudication Standard
Unlimited - Statewide Criminal Search
1 x Widescreen Plus National Criminal Search

Get Started

Instant 5p Drug Testing (eCOC)

1 x Drug Testing
1 x Self Adjudication Standard

Get Started

Standalone MVR

1 x MVR
1 x Self Adjudication Standard

Get Started

Frequently Asked Questions

Customer Service Contact Information

How do I create an account?

What is credentialing why is it required and what is the process?

Who should I contact regarding billing questions?

Who is responsible for the adjudication process?

What training does HireRight have available?

ABOUT HIRERIGHT

Employers need more than just data to successfully operate an employment screening program. As one of the world's largest screening providers focused 100% on employment screening, we're specialists at helping organizations of all sizes efficiently implement, manage and control employment screening programs. We pride ourselves on understanding the complex screening needs of today's global employers and strive to provide easy-to-use, streamlined solutions that help organizations work smarter.

With worldwide headquarters located in Irvine, California, plus offices and affiliates around the globe, HireRight reaches 200 plus countries and territories with more than 100 unique service offerings.

CONTACT HIRERIGHT

APAC Inquiries: CustomerServiceAPAC@hireright.com

EMEA Inquiries: CustomerServiceEMEA@hireright.com

The following toll-free customer service numbers are provided for use in contacting HireRight Customer Support from locations around the globe.

Hours of operation are Sunday from 5:00pm PST/8:00pm EST - Friday 7:00pm PST/10:00pm EST (Monday 12:00am GMT to Saturday 2:00am GMT)

Please see https://www.hireright.com/customer-service for full list of numbers by country.

Europe & Middle East

Netherlands: 00-800-08055555

United Kingdom: 00 800 0805 5555

Asia & Pacific Rim

China - North: 00 10800 7142230 or 4001200871

China - South: 00 10800 1402255 or 4001200871

Hong Kong: 001 8009 06283

India: 000 800 852 3035 or 000 800 001 6764

Data Security

Legal Policy

Safe Harbor